Class Registration Process
Register online for any adult or family class. Click the Register button next to the class you'd like to take and you'll be taken to our external registration system to complete your order. For any class that does not have an online registration option (e.g., kid's classes or camps), email Leah@portlandcraftbar.com with the class name and date, names of participant(s), ages (for kids), and the number of spots you'd like to reserve for any art & craft class. Classes will be marked "Full" online if there are no spaces remaining, in which case you can email to join a wait list. You'll receive an email response with all the class details and payment information. Once you submit payment, your spot(s) will be reserved and you'll be set!
Cancellations
We work hard to create the best experience possible for everyone in all of our classes. In order to do that, we have to be sticklers about cancellations and no-shows- sorry! We want you to be happy, so wherever we can we offer flexible options. Read below to learn more about our policies and options.
One-Time Classes
In order to provide you with the very best experience, we plan ahead for our classes by purchasing supplies and scheduling staff and instructors (and thinking about how great it will be to have you there!). So we unfortunately cannot provide refunds or make ups for cancellations or no-shows for our one-time classes. We do love to accommodate as many people as possible though, so if you cancel at least 3 days before a one-time class and we are able to fill your spot from an existing wait list, you will be refunded the class amount less a 25% processing fee.
Class Series
Portland Craft Bar Class Series include weekend series, and adult/family class series. As with the one-time classes, a lot of planning goes into a class series, so we cannot provide refunds or make ups for cancellations or no-shows for the entire series or for any class within a series. We do love to accommodate as many people as possible though, so if you cancel at least 10 days before the start date of a class series and we are able to fill your spot from an existing wait list, you will be refunded the class amount less a 25% processing fee. If you miss a class in a series and we have another open spot in an identical class within the same term, you are welcome to attend that alternative class as a make up. Please call or email prior to missing a class to see if a make up is possible. Please see our After School program information for details on Fall program cancellation policies.
Camps
Portland Craft Bar Camps include Spring Break, Summer Camps, Winter Break and no school days. Again, a lot of planning goes into our camps for each registrant, so we cannot provide refunds for cancellations or no-shows for an entire camp or for any class within a camp period, except for the following situations:
Spring Break Camps- If cancelled by 1/1 you will be refunded the class amount less a 25% processing fee. If cancelled by 2/15 and your spot can be filled from an existing wait list, you will be refunded the class amount less a 25% processing fee.
Summer Camps- If cancelled by 4/15, you will be refunded the class amount less a 25% processing fee. If cancelled by 6/1 and your spot can be filled from an existing wait list, you will be refunded the class amount less a 25% processing fee. If cancelled by 6/1 and your spot cannot be filled from an existing wait list, you will be refunded 50% of your class fee.
Winter Break Camps- If cancelled by 10/1 you will be refunded the class amount less a 25% processing fee. If cancelled by 11/1, and your spot can be filled from an existing wait list, you will be refunded the class amount less a 25% processing fee.
No School Day Camps- If cancelled 31 days before camp you will be refunded the class amount less a 25% processing fee. If cancelled within 30 days of camp, and your spot can be filled from an existing wait list, you will be refunded the class amount less a 25% processing fee.
Parties
Party dates are not considered booked until your party payment and contract are submitted to Portland Craft Bar; dates are booked on a first come, first served basis. Once a party is booked, you may cancel up to 30 days prior to the party date and you will be refunded/credited the party amount less a 25% processing fee. If cancelled within 15 days of the party date, you will be refunded/credited 50% of the party amount. Any cancellations made within 14 days of a party date are non-refundable.
Inclement Weather
In the case of inclement weather, Portland Craft Bar will use the PPS criteria for closure during regularly scheduled school (i.e. if PPS is closed because travel is unsafe, we will be closed too), or City of Portland recommendations during school breaks. We will notify all class registrants and promptly reschedule the affected class. Should the rescheduled date be unsatisfactory, we'll issue you a full refund.
Class Minimums
In the rare case that a class does not reach registration minimums (3 registrants for one-time classes, 5 registrants for class series and camps), PCB reserves the right to cancel the event. We will give as much notice as possible to registrants if this is necessary and we make every effort to make sure this doesn't happen! We will also offer a replacement option.
One-Time Classes
In order to provide you with the very best experience, we plan ahead for our classes by purchasing supplies and scheduling staff and instructors (and thinking about how great it will be to have you there!). So we unfortunately cannot provide refunds or make ups for cancellations or no-shows for our one-time classes. We do love to accommodate as many people as possible though, so if you cancel at least 3 days before a one-time class and we are able to fill your spot from an existing wait list, you will be refunded the class amount less a 25% processing fee.
Class Series
Portland Craft Bar Class Series include weekend series, and adult/family class series. As with the one-time classes, a lot of planning goes into a class series, so we cannot provide refunds or make ups for cancellations or no-shows for the entire series or for any class within a series. We do love to accommodate as many people as possible though, so if you cancel at least 10 days before the start date of a class series and we are able to fill your spot from an existing wait list, you will be refunded the class amount less a 25% processing fee. If you miss a class in a series and we have another open spot in an identical class within the same term, you are welcome to attend that alternative class as a make up. Please call or email prior to missing a class to see if a make up is possible. Please see our After School program information for details on Fall program cancellation policies.
Camps
Portland Craft Bar Camps include Spring Break, Summer Camps, Winter Break and no school days. Again, a lot of planning goes into our camps for each registrant, so we cannot provide refunds for cancellations or no-shows for an entire camp or for any class within a camp period, except for the following situations:
Spring Break Camps- If cancelled by 1/1 you will be refunded the class amount less a 25% processing fee. If cancelled by 2/15 and your spot can be filled from an existing wait list, you will be refunded the class amount less a 25% processing fee.
Summer Camps- If cancelled by 4/15, you will be refunded the class amount less a 25% processing fee. If cancelled by 6/1 and your spot can be filled from an existing wait list, you will be refunded the class amount less a 25% processing fee. If cancelled by 6/1 and your spot cannot be filled from an existing wait list, you will be refunded 50% of your class fee.
Winter Break Camps- If cancelled by 10/1 you will be refunded the class amount less a 25% processing fee. If cancelled by 11/1, and your spot can be filled from an existing wait list, you will be refunded the class amount less a 25% processing fee.
No School Day Camps- If cancelled 31 days before camp you will be refunded the class amount less a 25% processing fee. If cancelled within 30 days of camp, and your spot can be filled from an existing wait list, you will be refunded the class amount less a 25% processing fee.
Parties
Party dates are not considered booked until your party payment and contract are submitted to Portland Craft Bar; dates are booked on a first come, first served basis. Once a party is booked, you may cancel up to 30 days prior to the party date and you will be refunded/credited the party amount less a 25% processing fee. If cancelled within 15 days of the party date, you will be refunded/credited 50% of the party amount. Any cancellations made within 14 days of a party date are non-refundable.
Inclement Weather
In the case of inclement weather, Portland Craft Bar will use the PPS criteria for closure during regularly scheduled school (i.e. if PPS is closed because travel is unsafe, we will be closed too), or City of Portland recommendations during school breaks. We will notify all class registrants and promptly reschedule the affected class. Should the rescheduled date be unsatisfactory, we'll issue you a full refund.
Class Minimums
In the rare case that a class does not reach registration minimums (3 registrants for one-time classes, 5 registrants for class series and camps), PCB reserves the right to cancel the event. We will give as much notice as possible to registrants if this is necessary and we make every effort to make sure this doesn't happen! We will also offer a replacement option.